Privacy Policy
Who We Are
The Website is owned and operated by TinyTriangle Engineering Ltd., a UK-registered entity with its principal place of business at 28 Sunningdale Road, SM1 2JS. For the purposes of applicable data protection laws, Triangle is the “data controller” of your personal data.
If you have any questions or concerns about this Privacy Policy or how we process your personal data, please contact us.
Data We Collect
We may collect various types of personal data about you, depending on how you interact with our Website and services. This information may include:
• Contact Information: Such as your name, email address, phone number, and postal address.
• Account and Pre-Order Information: If you place a pre-order for the Triangle 1 vehicle, we may collect billing details, payment information (processed securely by third-party payment processors), and any preferences or selections made during the pre-order process.
• Communication Data: Information you provide when communicating with us, including email correspondence, customer support inquiries, and other messages.
• Usage Data: Information about how you use our Website, such as pages visited, time spent on pages, links clicked, and referral URLs.
• Technical Data: Your IP address, browser type, device information, operating system, and other technology on the devices you use to access our Website.
• Cookies and Similar Technologies: Data collected through cookies and similar tracking technologies. For more details, see Section 7 (Cookies and Tracking Technologies).
We do not knowingly collect or process any special categories of personal data (such as race, ethnicity, health, or religious beliefs) unless you provide it voluntarily and consent to its processing.
How We Collect Your Data
We collect personal data in various ways:
• Direct Interactions: When you provide personal data directly to us by creating an account, placing a pre-order, subscribing to newsletters, filling out forms, or contacting us via email or the Website’s contact forms.
• Automated Technologies: As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and usage patterns through cookies, server logs, and other similar technologies.
• Third Parties: We may receive personal data about you from third-party service providers (e.g., payment processors, analytics providers, marketing partners) and publicly available sources.
How We Use Your Data
We use your personal data for the following purposes:
• Pre-Orders and Transactions: To process and manage your pre-orders, complete transactions, facilitate refunds, and provide customer support.
• Account Management: To create and maintain your account and manage our relationship with you.
• Communication: To respond to inquiries, send administrative and service-related communications, notify you about updates to your pre-order, and provide requested information.
• Marketing and Promotions: With your consent, to send you promotional materials, newsletters, and offers related to our products and services. You can unsubscribe from marketing communications at any time by following the instructions in the communication or contacting us.
• Website Improvement: To analyze how you use our Website, improve its layout, content, and functionality, and enhance the user experience.
• Legal Compliance and Security: To comply with legal obligations, protect our rights and interests, prevent fraud, ensure the security of our Website, and address potential legal claims or disputes.
Legal Bases for Processing
We rely on one or more of the following legal bases to process your personal data, depending on the context in which we collect it:
• Performance of a Contract: When processing is necessary for the fulfillment of a contract to which you are a party (e.g., fulfilling a pre-order).
• Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., improving our Website, preventing fraud), and your interests and fundamental rights do not override those interests.
• Legal Obligations: When we must process your data to comply with applicable laws and regulations.
• Consent: When you have given us explicit consent to process your personal data for specific purposes (e.g., receiving marketing communications).
Disclosure of Your Data
We may share your personal data with:
• Service Providers: Third parties who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
• Business Transfers: If we undertake or are involved in a merger, acquisition, restructuring, asset sale, or other similar transaction, your personal data may be transferred to the relevant entity involved.
• Legal and Regulatory Authorities: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests; to protect our rights, property, and safety, and that of our customers or others.
We require all third parties who process your personal data on our behalf to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process it for specified purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to recognize you and your device, improve your browsing experience, analyze Website usage, and deliver personalized content. Cookies are small data files that the Website stores on your device’s hard drive or in device memory.
You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. Disabling cookies may impact the functionality of certain features on the Website.
International Data Transfers
Depending on your location and the location of our service providers, your personal data may be transferred and processed in countries outside of your own. Such countries may have data protection laws that differ from those in your country. In such cases, we will implement appropriate safeguards to ensure that your personal data receives an adequate level of protection, such as entering into standard contractual clauses approved by relevant regulatory authorities.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to process your personal data, we will securely delete or anonymize it.
Your Rights
Depending on the laws applicable to you (such as the EU General Data Protection Regulation), you may have certain rights regarding your personal data, including:
• Access: The right to request access to the personal data we hold about you.
• Rectification: The right to request that we correct any inaccuracies in your personal data.
• Erasure: The right to request that we delete your personal data in certain circumstances.
• Restriction: The right to request that we limit the processing of your personal data.
• Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller.
• Objection: The right to object to the processing of your personal data, including for direct marketing purposes.
• Withdraw Consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.
To exercise your rights, please contact us. We may need to request specific information from you to verify your identity and ensure your right to access your personal data.
Data Security
We employ appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Links to Third-Party Websites
Our Website may contain links to external sites that are not operated by us. We have no control over the privacy practices or content of such sites and encourage you to review their privacy policies before providing any personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the revised Privacy Policy on the Website and updating the “Last Updated” date at the top. Your continued use of the Website after any such changes constitutes acceptance of the updated Privacy Policy.